Customer Experience Leader Jobs in Leeds on your local Leeds jobs site. Careers in Leeds, local employment and work in Leeds.
Customer Experience Leader
This job has expired, and cannot be applied for.
- Posted By: Sky.com
- Address:
- Contact:
- Date Posted: 29th Sep 2008
- Salary: Excellent + benefits
- Location: Leeds
- Reference Code:
- Views Since Posting: 117
- Full Description:
Customer Experience Leader
Our brand new contact centre in Leeds promises to be a truly spectacular event. No less than you’d expect from one of the world’s leading entertainment companies.
It’s a company we’ve built by not only being first with ground-breaking content and some truly amazing new technology, but first for our customers too. Which means we put them at the heart of everything we do.
In our fast-paced environment, you’ll play a big part in ensuring the customer experience is the very best it can be. This will see you lead and inspire a talented team of advisors - with a clear focus on maintaining high levels of motivation and the achievement of both sales and performance targets.
The ongoing development of your advisor team will be a major priority too. In fact, you’ll spend a great deal of your time coaching and motivating them. So, although not essential, it would be an advantage if you have coaching experience.
We’re looking for someone who’ll always challenge and question accepted ways of doing things to bring about continuous improvement. Someone with solid team leadership experience in a contact centre which has included objective setting and the creation of development plans. Just as importantly, you’re a confident communicator, able to convey even the most difficult of messages. And, in return for your brilliant skills we’ll offer you a great benefits package, including a pension, private health care and of course free Sky+ and broadband.
If you’d like to do the best work you’ll ever do, find out more at www.sky.com/jobs
Please note, our next scheduled interview dates for this role are in November and January.
Sky delivers some of the most diverse content & services on the planet, and we value the same diversity within our business. We provide a culture of entrepreneurialism and opportunity for one and all.
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
