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Account Manager - Public Sector

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Posted By: Unity Personnel Ltd
Address:
- Floor 4
- 5 South Parade
- Leeds City Centre
- LS1 5QX
Contact: 0113 394 4730
Date Posted: 3rd Sep 2008
Salary: £18000 - £35000 per annum
Location: Leeds
Reference Code: EWJ548A
Views Since Posting: 117
Full Description:

ROLE OVERVIEW
The function of the post is to manage and develop the relationship with our customers and increase the contribution from our sales of software and services primarily through telephone and email contact.

To support the business in it's growth targets by driving maximum revenue and growth through the management and development of the top 'Gold' accounts and targeting of the 'Gold' prospects and support the non 'Gold' business.

KEY RESPONSIBILITIES
*Respond to all customer requests inside the published customer service level agreement.
*Achieve all sales targets.
*Achieve 100% compliance with all issued objectives.
*Develop all accounts using the "Common Planning Model" to identify account status and increase gross margin.
*Complete and record outcomes of daily "Golden Hour"
*Update the forecast on a daily basis
*Farm existing accounts by introducing additional products, services and unique selling points.
*Develop opportunities for Service Partners and manage the Service partner activity in our accounts.
*Development of knowledge and experience in Software Licensing.
*Understand "industry issues" in your teams' specific market sector.
*Identify new vendor opportunities and communicate them to team leader
*Pass and keep up to date any vendor professional qualifications identified by sales management.
*Complete actions from customer meetings - as agreed with business development manager.
*Support the team leader in the identification of the key product and services for the sector
*Take an active part in the planning of the sector sales strategy

ESSENTIAL SKILLS
*Experience within a sales based role
*Good timekeeping
*Excellent telephone manner
*High standard of written work
*Ability to prioritise workload
*Excellent communication skills

DESIRABLE SKILLS
*Knowledge of a vertical sector
*Knowledge of sales technique and process
*Experience of software licensing sales
*Experience of service solution based sales

EDUCATION / QUALIFICATIONS
*Educated to Degree level or equivalent

PERSONAL ATTRIBUTES
*Work with enthusiasm, energy and drive to achieve results
*Self motivated, with an optimistic outlook
*Resilient
*Persistent
*Adaptable
*Approachable
*Process-orientated
*Attention to detail
*Honest and Open
*Have a positive attitude towards learning and act upon constructive feedback
*Team player

THE PACKAGE
*Basic Salary - £16,000 - £18,000
*OTE uncapped commission £30,000 - £35,000
*28 days holiday plus Bank Holidays
*Pension - Contributory
*Sick Pay
*Life Assurance and Income Protection
*Parking
*Annual Ball
*Counseling Line
*Career progression

HOW TO APPLY
Unity Personnel Ltd provides permanent, contract and temporary professional recruitment solutions across a range of industries. We have specialist Consultants operating in IT, Office Personnel, Sales and Marketing, Accountancy and Finance, Engineering and Technical.

Candidates will be supported throughout the application process by a full registration, face to face interviews and continuous support during your interviews. You will be given your Consultant's contact details in order to make sure the whole recruitment process is as smooth as possible.

All you have to do to apply for this position is to send a copy of your updated CV to commercialjobs@unitypersonnel.co.uk and include all relevant experience and qualifications.

Please note that previous experience is required for this role as outlined above. If you have not heard from us within 48 hours please assume that your application for this position has been unsuccessful.