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Collections Advisors
This job has expired, and cannot be applied for.
- Posted By: Rullion Personnel Services Ltd
- Address:
- Contact: 0113 200 6680
- Date Posted: 14th Nov 2008
- Salary: £17170
- Location: Leeds
- Reference Code: JW B
- Views Since Posting: 0
- Full Description:
Collections Advisors
Leeds 11
£17,170 + bonus
Working within the Retail Banking sector for a large financial organisation based on the outskirts of Leeds. As a Collector your job won\'t be to chase people for money. It will be to contact customers whose accounts have fallen into arrears, get to understand their situation and arrange repayment terms that protect their interests The difference in this role is, it\'s as much about listening as it is about talking.
Life\'s full of ups and downs so it\'s inevitable that some of our customers may have financial difficulties from time to time. But it\'s important that we find a way to solve these small problems before they become big ones. Working with minimum supervision, you\'ll handle both inbound and outbound calls with customers in arrears to negotiate repayment terms that work for both of us. By gaining an understanding of each customer\'s circumstances, you\'ll be able to use your empathy and negotiation skills to find a way forward from potentially complex financial and emotional circumstances.
In return you will benefit from private healthcare, childcare savings, recognition schemes and a huge range of employee discounts. You\'ll also enjoy a unique company spirit that believes in giving people the freedom to do a great job today, and the support to reach their biggest ambitions in the future.
Candidates require previous collections experience within the financial services sector, you must possess first class telephone skills and have the ability to work in a target driven environment.
For further details please contact Rullion on 0113 2006680 or email rpsleeds@rullion.co.uk
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