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Service Management Support
This job has expired, and cannot be applied for.
- Posted By: Yorkshire Building Society
- Address:
- Contact: 01274 801234
- Date Posted: 13th Nov 2008
- Salary: £13,750 - £17,750 per annum
- Location: Bradford (BD5 8JL)
- Reference Code:
- Views Since Posting: 11
- Full Description:
Hours of work – 35 hours Monday to Friday 9am – 5pm
Our IT department is the technical hub of Yorkshire Building Society. Within this department, you will be required to provide a high quality service for User Security and Service Management tool analysis and administration. You will provide a consultancy service to customers using the function giving best practice advice as required. You will also promote a culture, which provides a high quality service to customers in line with the Group Projects and IT vision.
If you:
Have knowledge of Service Management Support principles and disciplines, based on ITIL best practice.
Have basic knowledge of Service Management software, such as HP Service Desk
Have the ability to work with minimal supervision
Ability to use a wide range of communication and interpersonal skills
Have good problem solving and resolution skills
We offer:
24 days holiday plus bank holidays
Pension Scheme
Free on site parking
Subsidised restaurant
Bonus scheme
Yorkshire Building Society is an equal opportunities employer.
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