Customer Service Agent Jobs in Leeds on your local Leeds jobs site. Careers in Leeds, local employment and work in Leeds.
Customer Service Agent
This job has expired, and cannot be applied for.
- Posted By: Adecco - Leeds Recruitment Agency
- Address:
- Contact: 0113 2527386
- Date Posted: 22nd Aug 2008
- Salary: 12900
- Location: Leeds
- Reference Code:
- Views Since Posting: 147
- Full Description:
Customer Service Specialist
£12,900
Permanent Full Time
LS11
Do you have customer service experience?
Do you have knowledge of Word and Excel?
Do you have the ability to resolve customer complaints and queries?
We have an excellent opportunity for applicants who excel in providing a high level of customer service and who would like to gain experience with the Financial Services industry.
Main Duties will involve:
• Respond to high volumes of incoming customer calls
• Identify the nature of each call, transferring to the relevant department or taking accurate information.
• Complete a variety of administration responsibilities
• Provide clear, professional and well reasoned responses to all mortgage related enquiries either in writing or telephone
• Resolve complex customer queries and escalated issues
• Achieve or exceed targets for issue resolution as defined by service level agreements
• Accurately log, input any required data on systems as appropriate
• Administer customer accounts / pre-offers in response to a customer request or enquiry
Benefits will include free onsite parking, gym and canteen facilities, company bonus, 22 days holiday entitlement, the use of internet facilities and internal training and development.
Successful applicants MUST have customer service or administration experience, be motivated and egar towards learning new skills, have the ability to meet the needs and expectations of the customer, resolving escalated issues.
For further details then please contact Claire Barker on 0113 2527386 or email claire.barker@adecco.co.uk
Recruiters
Advertise your job now Set up an online account and begin recruiting today
Speak to one of our specialists to improve your recruitment contact us .
