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Operations Support Co-ordinator
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- Posted By: Horizon Recruitment - Leeds
- Address:
- Contact: 0870 112 9150
- Date Posted: 29th Sep 2008
- Salary: 20K per year
- Location: Leeds (LS1 5RL)
- Reference Code: WC/JG-DH - QP
- Views Since Posting: 121
- Full Description:
An excellent opportunity has arisen for an Operations Support co-ordinator working for a national car parking company. Your role will be to provide centralised operational and administrative support to the Business Manager, Operations support team, local sites and Site/City/Cluster managers.
Key activities:
* Logging of all communications into the Operations head office department and taking agreed actions.
* Coordination and ownership of complaint/incident reports received at Head Office.
* Delivering support for bespoke WPS parking equipment software (training provided).
* Ad-hoc field based support, including deputising for site mangers, induction training and co-ordination of new start sites. The company has a national network of 35+ sites therefore some overnight stays will be required.
* General administration activities including typing, minute taking, uniform ordering and ad-hoc purchase ordering, arranging travel and accommodation for the operations team.
* Preparing and inputting data for weekly and monthly reports and collating for distribution.
* Designing and printing posters and other sales related material to agreed formats.
* Designing/maintaining databases and spreadsheets for collating performance related data.
* Create and manage a centralised filing system.
* Undertaking all other activities as directed.
Previous Experience
Centralised and field based operational and administrative support to multi-site business.
Delivering one to one and group based training functions
People management skills (desirable)
Knowledge, Key skills and attributes
* Advanced knowledge of all Microsoft Office applications, Word, Excel, PowerPoint and Access
* Ability to work pro-actively across all Head Office teams.
* Completes work to highest standards of quality, timeliness and accuracy.
* Excellent interpersonal and relationship building skills
* Organised, methodical and ability to prioritise
* Flexible and adaptable to changing demands
* Ability to meet deadlines and achieve agreed targets
* Full driving license is essential
Selection process
All candidates will be required to undertake a practical test of MS office applications. Candidates progressing to the second round of the selection process will be required to develop and give a short power point presentation
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