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  • Posted By: CLD Recruitment
  • Address:
  • Contact: 0113 222 1300
  • Date Posted: 24th Jul 2008
  • Salary: £15,500
  • Location: Leeds (LS1)
  • Reference Code: LB3780
  • Views Since Posting: 2
  • Full Description:

    We are currently seeking an experienced administrator who is fluent in Italian and English to work for this city centre organisation, you will be working as part of a team responsible for providing ongoing administration support to the field sales and service teams.

    Duties will include:-

    To validate product sales orders
    To provide business data to management for reporting purposes.
    To assume responsibility for all administration of the order validation process, from receiving an order and analysing the contract to determine legality and acceptability, through to ensuring the timely booking of the order and following up the order through the fulfilment process
    To analyse, evaluate and process changes to existing sales orders and relevant purchase orders
    To contact customers to ensure sales orders are dealt with
    To ensure a high standard of after sales service, i.e. responding to general customer queries and purchase order queries
    Facilitating customer contract administration and MLA administration
    Update Order Statuses in system using intercompany reports
    Check and coordinate shipping invoices from freight forwarders
    Maintain the delivery and receipt of goods within the system to ensure all transactions are correctly processed
    Obtain official shipping documents as required and monitor commercial invoices and any other relevant documentation
    Responsibility for Letters of Credit: opening, controlling, overview
    Arranging shipping inspections as appropriate
    Provide regular updates to customers on status of orders and shipments

    SPECIAL KNOWLEDGE, SKILLS AND ABILITIES

    Experience of working in administration
    Requires strong verbal and written communication skills
    Experience of working in a customer services environment
    Knowledge of exporting procedure desirable
    Language essential - Italian
    Must be customer focused.
    Ability to prioritise with excellent organisational skills
    Pro-active
    PC skills are essential.

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