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Business Support Officer / Secretary
This job has expired, and cannot be applied for.
- Posted By: JHR
- Address:
- Contact: 0113 383 3738
- Date Posted: 25th Jul 2008
- Salary: up to £18,000
- Location: Leeds
- Reference Code: JH/2471
- Views Since Posting: 29
- Full Description:
Role Description and Person Specification for the Role of Business Support Officer
Summary of Role
Actively assist in the delivery of projects, providing administrative and project support, internally and client facing.
Ensure that projects are delivered within the constraints of cost, quality and time.
Proactively identify emerging issues which need attention, and deal with or escalate to the relevant individual in a timely fashion.
Provide Partner and Consultant support through personal assistance; this may or may not be aligned to particular projects.
Assist with discrete tasks when identified either internally or project focused.
Responsibilities/Accountabilities
Client Facing:
Deliver end-to-end administration for multiple assignments, including planning, management and monitoring of the agreed deadlines, prompting partners and consultants on agreed stages of the process
Monitor own work to ensure client’s expectations are being met
Proactively contribute to the delivery of projects which meet client requirements
Seek and monitor ongoing feedback on the quality of the service
Business Facing:
Understand and promote the firm’s business plan and live values
Manage Partner and Consultant diary commitments to make most effective use of time
Have a detailed knowledge of staff roles, internal services and products and use this to proactively aid team efficiency
Person Specification
Skills
MS Office suit of tools
Communicate with clarity and confidence
Ability to work to tight deadlines and prioritise workload appropriately
Knowledge
Understand the priority and importance of work and to actively contribute to the development of projects
Undertake appropriate activities to participate in self-assessment, goal setting, assignment and personal reviews
Ability to access a range of internal and external electronic sources of knowledge to obtain relevant information
Attitudes and Behaviours
Build up good relationships across functions and with client personnel
Proactively make constructive recommendations on improving services that enhance own and others role to the benefit of the team
Contribute to the corporate management by taking a longer term view of workload and appropriate level of administration support
Flexibility to own and others’ work
Ability to embrace ambiguity and drive the development of solutions that support the development of business in changing context
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