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Hotel receptionist (nights)

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  • Posted By: JHR
  • Address:
  • Contact: 0113 383 3738
  • Date Posted: 9th Jul 2008
  • Salary: £12000-14000
  • Location: Leeds (LS11)
  • Reference Code: PB 2360
  • Views Since Posting: 25
  • Full Description:

    We need well presented, personable and professional candidates for a busy and varied role at our prestigious hotel in Leeds city centre. Ideally you should have some admin and reception experience, but essential is a friendly and professional manner. We can offer a salary of around £12000-14000 with some excellent benefits
    We expect our Guest Service Reception staff to work a 40 hour week – 5 Days out of 7
    8 Hour shifts 11:00pm – 7am
    Operational Duties:
    Greet and welcome guests to the hotel
    Register guests and take payment for their accommodation
    Answer any queries the guest may have on in house facilities and tourist information
    Responsible for the security of the keys
    Update guest info on computer
    Take and confirm reservations
    Billing of guests accounts as necessary
    Responsible for safety and security of guests in house – fire safety instructions
    Responsible for control and balancing of the float at the end of a shift
    Give a proper handover to staff coming on duty
    Deal with correspondence relating to reservations
    Allocate guests with the rooms that meet their requirements
    Update the foreign exchange

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