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Part Time Senior Customer Service Advisor

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  • Posted By: Randstad Employment Bureau Ltd
  • Address:
  • Contact: 0113 2186900
  • Date Posted: 4th Jul 2008
  • Salary: 8.30 p/h
  • Location: Leeds (LS11 0NE)
  • Reference Code: SCSA
  • Views Since Posting: 21
  • Full Description:

    Part Time Senior Customer Service Advisor



    Do you thrive in a customer service environment? Can you provide high level Customer Service? Our Client, voted one of the 20 Best Big Companies to work for, is based in Leeds, where we are currently looking for Part Time customer service advisors. The site is easily accessible from the M621 and also has an excellent bus route.



    Successful candidates will benefit from full training and ongoing support and development, free shuttle bus, subsidized restaurant, onsite gym and Starbucks Café, Break out areas equipped with internet access, games consoles, pool and football tables.



    We are looking for people who are committed to providing excellent customer experiences, every time.



    The Role
    Take inbound business customer calls
    Manage customer queries
    Build relationships with customers and other departments
    Make outbound calls in order to resolve customer queries
    Work as part of a team to achieve team objectives and targets



    Person Specification
    Able to demonstrate:

    Good written, numerical, keyboard and PC skills
    Customer service knowledge
    Experience of working in a team
    Evidence of commitment and enthusiasm



    Shifts may include working evenings and weekends. If you are looking for a career move, please contact Stephanie Murray at Randstad Contact Centre Solutions on 07921472098 or email your CV to ccs.3045@uk.randstad.com










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