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Business Support Officer / Secretary
This job has expired, and cannot be applied for.
- Posted By: JHR
- Address:
- Contact: 0113 383 3738
- Date Posted: 3rd Jul 2008
- Salary: £18,000-£20,000
- Location: Leeds
- Reference Code: JH/2436
- Views Since Posting: 3
- Full Description:
Business Support Officer
Actively lead in ensuring that Executive Search assignments are delivered within the constraints of cost, quality and time. Proactively identify any negative impact from emerging issues and find solutions or escalate to the relevant person in a timely fashion. Provide Partner/Consultant support through personal assistance; this may not be aligned to particular assignments. Be able to assist with discrete tasks when identified either internally or project focused.
Key Responsibilities
Deliver end-to-end administration for an assignment, this includes managing and monitoring the agreed deadlines, including prompting consultants on various stages of the process.
Client and Candidate Facing
Ensure the interface between the Business Support function and our clients and candidates is efficient and effective.
Deliver high quality client and candidate documentation and administration.
Monitor own work to ensure client and candidate expectations are being met.
Actively contribute to the delivery of assignments to improve client satisfaction.
Deliver best practice customer service and seek ongoing feedback on the quality of service.
Business Facing
Ensuring the quality, accuracy and efficiency of the whole Executive Search Process.
Improve their knowledge of Filefinder and database management.
Organise Partner / Consultant diary commitments to make most effective use of time including arranging meetings; interviews and other administration support.
Person Specification
Experience
Evidence of a clear understanding of best practice in administrative support
Experience of word, excel and other IT systems
Evidence of effective working in a pressured work environment with tight deadlines;
Experience of working in a people based service sector environment
Experience of audio typing (preferred but not essential)
Abilities, Skills and Knowledge
The ability to communicate effectively with clarity and confidence within the organisation.
Relationship building with others that encourages them to contribute to the effectiveness of the team.
Well developed interpersonal skills and the ability to organise own workload to prioritise and meet deadlines.
Understand the priority and importance of work and to actively contribute to the development of assignments.
Undertake appropriate activities to participate in self-assessment, goal setting, assignment and personal reviews.
MS Office suite of tools.
Is able to access a range of internal and external electronic sources of knowledge to obtain relevant information
Personal Style and Behaviour
Personal and professional demeanour and integrity that maintains the confidence and trust of others, both internally and externally.
Self motivation, commitment and enthusiasm, not easily discouraged and willing to support changes when required.
Proactively make constructive recommendations on improving services that enhance own and others role to the benefit of the team.
An absolute commitment to quality of service and process.
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