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Business Support Officer / SecretaryView Job details:
| Posted by: | JHR |
| View all jobs from JHR | |
| Address: | Aspect Court 47 Park Square East Leeds LS1 2NL |
| Contact Details: | 0113 383 3738 |
| Date Posted | 3rd Jul 2008 |
| Reference Code: | JH/2471 |
| View Since Posting: | 0 |
| Salary: | up to £18,000 |
| Vacancy Location: | Leeds |
| Full Description: | |
| Role Description and Person Specification for the Role of Business Support Officer Summary of Role Actively assist in the delivery of projects, providing administrative and project support, internally and client facing. Ensure that projects are delivered within the constraints of cost, quality and time. Proactively identify emerging issues which need attention, and deal with or escalate to the relevant individual in a timely fashion. Provide Partner and Consultant support through personal assistance; this may or may not be aligned to particular projects. Assist with discrete tasks when identified either internally or project focused. Responsibilities/Accountabilities Client Facing: Deliver end-to-end administration for multiple assignments, including planning, management and monitoring of the agreed deadlines, prompting partners and consultants on agreed stages of the process Monitor own work to ensure client’s expectations are being met Proactively contribute to the delivery of projects which meet client requirements Seek and monitor ongoing feedback on the quality of the service Business Facing: Understand and promote the firm’s business plan and live values Manage Partner and Consultant diary commitments to make most effective use of time Have a detailed knowledge of staff roles, internal services and products and use this to proactively aid team efficiency Person Specification Skills MS Office suit of tools Communicate with clarity and confidence Ability to work to tight deadlines and prioritise workload appropriately Knowledge Understand the priority and importance of work and to actively contribute to the development of projects Undertake appropriate activities to participate in self-assessment, goal setting, assignment and personal reviews Ability to access a range of internal and external electronic sources of knowledge to obtain relevant information Attitudes and Behaviours Build up good relationships across functions and with client personnel Proactively make constructive recommendations on improving services that enhance own and others role to the benefit of the team Contribute to the corporate management by taking a longer term view of workload and appropriate level of administration support Flexibility to own and others’ work Ability to embrace ambiguity and drive the development of solutions that support the development of business in changing context |
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