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Customer Service
This job has expired, and cannot be applied for.
- Posted By: Relay Recruitment
- Address:
- Contact:
- Date Posted: 29th Jul 2008
- Salary: £13,500 per annum
- Location: Bradford
- Reference Code:
- Views Since Posting: 48
- Full Description:
Our client has the knowledge of a leading law firm with the process and technology expertise of a major outsource provider in a single operation. Their unique combination delivers the style of legal services the Government are now demanding through the legal services bill: efficient, cost effective and easily accessible via phone and internet at hours to suit you and your customers.
Their 20 year heritage of providing innovative volume legal services includes Remortgage, Conveyancing, Legal Recoveries and Repeat Dispute Resolution. With over 345 employees located at a single site in Bradford the operation already efficiently manages more than 90,000 instructions each year.
You will provide customer service support to the case executives handling inbound calls from borrowers, banks, legal firms and financial advisors. For this you will need:
• Minimum of 12 months experience working within a customer facing environment
• Experience of working on behalf of clients
• Working knowledge of MS Office packages inc. word, excel & outlook
• Excellent customer service skills
• Excellent written and verbal communication skills
• Ability to prioritise and use initiative
• Ideally you will have worked in a similar industry
Hours of work are 09:00 – 17:00 Monday – Friday.
In order for us to shortlist effectively please ensure that your application meets at least the minimum requirements for the position as outlined above. Relevant applications will be processed first and are guaranteed a response within 7 working days.
To apply for this position you must be currently resident in the UK as you will be expected to attend an interview with one of our qualified consultants who will assess your skills and suitability for this role.
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