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Help Desk Operative

This job has expired, and cannot be applied for.

  • Posted By: Primetime
  • Address:
  • Contact: 0113 2465020
  • Date Posted: 17th Jun 2008
  • Salary: £12,000
  • Location: Huddersfield
  • Reference Code: 1153926
  • Views Since Posting: 6
  • Full Description:

    EXCELLENT OPPORTUNITY TO GET INTO I.T IN BRIGHOUSE

    Our client a successful business in The Brighouse area seeks a Junior Helpdesk Operative. The successful candidate will be responsible for taking and dealing with calls from clients and customers. Database Management. Report management. Ideally you will come from a customer service background and able to maintain a pleasant and professional manner at all times. From time to time you will be required to carry out further duties within the department e.g. administration / filing / mail shots, sending out information packs, reception cover etc. This is a good opportunity to build a career and work your way up in the IT sector. Salary c£12k 9 - 5.15 hours with 3/4 hour lunch

    THE ROLE
    Incoming calls from clients - dealing with software queries, making decisions about IT issues and updating the database.
    Some typing, basic letters generated from a computer database.
    IT issues passed on to engineers / to solve the fault.

    THE PERSON
    Enthusiastic
    Good IT awareness and confident using a database (training given)
    Customer focused - good communication skills.

    THE BENEFITS
    Good working environment
    Good career opportunity - entry level.
    Pension scheme after probation
    24 Days holiday + Stats

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