EXCELLENT OPPORTUNITY TO GET INTO I.T IN BRIGHOUSE
Our client a successful business in The Brighouse area seeks a Junior Helpdesk Operative. The successful candidate will be responsible for taking and dealing with calls from clients and customers. Database Management. Report management. Ideally you will come from a customer service background and able to maintain a pleasant and professional manner at all times. From time to time you will be required to carry out further duties within the department e.g. administration / filing / mail shots, sending out information packs, reception cover etc. This is a good opportunity to build a career and work your way up in the IT sector. Salary c£12k 9 - 5.15 hours with 3/4 hour lunch
THE ROLE
Incoming calls from clients - dealing with software queries, making decisions about IT issues and updating the database.
Some typing, basic letters generated from a computer database.
IT issues passed on to engineers / to solve the fault.
THE PERSON
Enthusiastic
Good IT awareness and confident using a database (training given)
Customer focused - good communication skills.
THE BENEFITS
Good working environment
Good career opportunity - entry level.
Pension scheme after probation
24 Days holiday + Stats