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Guest Service Representative
This job has expired, and cannot be applied for.
- Posted By: Primetime
- Address:
- Contact:
- Date Posted: 5th Jun 2008
- Salary: £11,752
- Location: Leeds
- Reference Code: 1136529
- Views Since Posting: 4
- Full Description:
Are YOU looking for a role within hospitality and hotels? Do you have excellent communication skills? Do you have a professional image and approach to your job and customers? Experience in Reception / Hotels?
Then we need you to apply!
Salary IRO £12,000 with excellent benefits.
The role will be 40 hours a week - 5 days out of 7 doing 8 hour shifts either 7am - 3pm / 3pm - 11pm
The role will involve:
* Meeting and greeting guests
* Registering the guests and taking payment from them for their accommodation
* Answering any queries guests might have
* Responsible for the security of keys
* Updating all guest information on in house system
* Taking and confirming reservations for guests
* Billing guests accounts as necessary
* Responsible for the safety and security of guests
* Responsible for security, control and balancing of the float at the end of the shift
* Dealing with correspondence relating to reservations and accounts
* Responsible for communicating with other departments
* Recording all accidents incidents that may occur within the hotel
* Allocating the guest with the type of room that meets their requirements
* Responsible for updating the foreign exchange
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