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JHR Jobs


Posted by: JHR
View all jobs from JHR
Address: Aspect Court
47 Park Square East
Leeds
LS1 2NL
Contact Details: 0113 383 3738
Date Posted 16th May 2008
Reference Code: AG/2351
View Since Posting: 42
Salary: £12,078
Vacancy Location: Leeds
Full Description:
£12,078 after 3 months increases to £12,682



A role is available with a leading city centre client. The role is to ensure efficient and professional service in the Administration/Client Support Department. You will be responsible for:



Dealing with incoming letters, faxes and e-mails from customers
Letter writing to customers and 3rd Parties – Citizens Advice Bureau, Solicitors, Courts etc
Telephone liaison with clients
Looking into and solving queries from customers
Updating the internal database with new addresses provided by the trace department.
Sending out copies of statements and agreements to the customers.
Order archived statements & agreements from clients
Monthly reporting to clients on accounts to buy back
Updating database with replies from our clients.
Dealing with direct payments from clients and updating finance.
Reception cover where necessary
Dealing with all CCA requests and DSA requests in the regulatory