Administrator
- Ilkley
- Posted 2nd Mar 2012
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Posted by:
Virtual College
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Salary:
£14K plus benefits
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Job Type:
Permanent
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Contact:
01943 605976
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Reference:
SCA\MSA\0112
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Job Description
Virtual College Ltd is based in Ilkley, West Yorkshire. We are 51st in the top 100 fastest growing companies in Yorkshire. We provide e-learning to over 300 organisations and 680,000 learners nationally. The Health and Social Care Division make up the Healthcare Academy; Safeguarding Children Academy; Lean Healthcare Academy and Safeguarding Adults Academy. We supply online training and solutions to private and public sector organisations such as Safeguarding Children Boards, Safeguarding Adult boards, Police and NHS organisations. We work with these organisations to deliver high quality e-learning, Learning Management Systems and audit tools to complement and enhance their traditional training delivery routes.
We are looking to recruit an administrator to support our fast growing team. You will provide administrative support for our national accounts such as NHS Diabetes and NHS Institute for Innovation and Improvement.
As an Administrator, you will require a set of basic skills and abilities. You will need:
- Excellent customer service skills – supporting customers and learners over the telephone or at face to face meetings, you will need a cheerful and positive approach to problem solving.
- The ability to work with sharp attention to detail. We believe that as an administrator you are the foundation of our team, you will be required to track and monitor learner statistics and provide your managers with detailed management and financial information; you will be responsible for making the team look good!
- The ability to withstand the pressure of a rapidly changing work environment – our business is dependent on changing customer needs, you need to be adaptable without compromising the systems and processes that work. You will also be called upon to provide resources for meetings and events attended by the team.
- Excellent working knowledge of Excel; the ability to manipulate statistics to produce useful management information is essential. You should also be proficient in Word, Outlook and using the Internet
If you like the sound of this and look forward to an exciting and challenging role within a really committed team who care passionately about what we are trying to achieve, please send your CV and covering letter to georgina.earle@virtual-college.co.uk
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