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• Wakefield
• Posted 22nd Feb 2012
• 
• Posted by: JHR
• Salary: £16,000
• Job Type: Permanent
• Address: 4 York Place
  Leeds
  LS1 2DR
  
• Contact: 0113 2337760
• Reference: EW1130
• This job has been viewed 5 times since it was posted.

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Job Description

Full Time Collections Advisor / Debt Recovery Officer This role is based in Wakefield City Centre, WF1 SALARY: Upto £16,000 dependant on experience, 20 days holiday, contributory pension and a monthly bonus of between £0-500 per month HOURS: Operational hours are 8-8pm with a mixture of a late shift 12-8 and early shift 8-4 and 1 in 4 Saturdays

COMPANY INFORMATION: Our client has an excellent reputation in their field of expertise. They are growing at a phenomenal rate and are looking for professional, driven individuals to join and grow with the company.

YOU MUST HAVE THE FOLLOWING: At least one year's collections experience. You should also have a solid understanding of collections / debt recovery roles and have a very clear and confident telephone manner.

ROLE INFORMATION: You will need to work either two or three lates (12:00-20:00) and either two or three earlies during the week (8-4) and one in four Saturdays

To provide an inbound and outbound collections service. The collectors primary duties are to negotiate with the debtor and ensure all arrears are collected. The collector must re-educate and fully advise of the consequences of falling into arrears and entering the collections process. The collector is responsible for a specific area which they must maintain and gain the maximum recovery of debt from. Collections (Payment and settlement arrangement and negotiation – inbound, dialer and pro-active manual outbound dialing to collect outstanding debt and prevent further arrears). Trace and collect. Maintain existing accounts New case input. Dealing with correspondence (inbound & outbound). Passing appropriate accounts to the legal department for recovery.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

(Jo Holdsworth Recruitment – Recruitment Agency)