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• Leeds
• Posted 18th Mar 2012
• 
• Posted by: JHR
• Salary: £16 - £20k
• Job Type: Permanent
• Address: 4 York Place
  Leeds
  LS1 2DR
  
• Contact: 0113 2337760
• Reference: JH942
• This job has been viewed 13 times since it was posted.

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Job Description

Customer Services Account Executive Based Leeds Salary £16 - £20k

Company and Role Information: My client is a market leader within its field of expertise and they are currently looking to recruit a Customer Service Account Executive. This is a fantastic opportunity to join a dynamic team who pride themselves on the delivery of service excellence.

You must be able to demonstrate a strong account management background ideally within a manufacturing/printing environment. Will you have excellent communication and relationship building skills along with good time management and the ability to prioritise work and hit tight deadlines.

Main duties: To provide support to customers and sales colleagues worldwide as well as the UK Sales Order Processing and estimating Creating customer and production related documentation Checking/auditing documentation Communicating with internal and external customer Inspecting artwork and proofs Liaising with shipping department for early booking of flights/vessels/trucks Liaising with production for updates on order status Providing accurate information at all times to customers and sales colleagues Understanding and maintaining an up to date knowledge of all products, processes and systems software Perform any other duties as and when required. Skills & Experience: Previous Account Executive experience essential Previous administration experience, relating to creation of all customer and production related documentation and checking / auditing documentation Experience of working with an estimating and Sales Time management skills – able to effectively work to deadlines Strong organisational skills – ability to prioritise workload Excellent communication skills, both written and verbal and the ability to communicate effectively to all departments and customers Ability to effectively convey information to customers, whether this is good or bad news Ability to build rapport / good working relationships, both internally and externally Strong attention to detail Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for. (Jo Holdsworth Recruitment – Recruitment Agency)