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Letter Writing Administrator

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  • Leeds
  • Posted 5th Mar 2010
  • Posted by: Search Offices Services
  • Salary: £12501-£13126
  • Job Type: Permanent
  • Address: 10/12 East Parade
    Leeds
    LS1 2AJ
  • Contact: 0113 308 8000
  • Reference:
  • This job has been viewed 270 times since it was posted.

Job Description

2 x Complaints Administrators urgently required to join a large financial organisation based in Leeds City Centre. You will be required to join a team to respond to any correspondence from customers through writing letters.

· Responding to any correspondence from customers through writing of bespoke letters. · Sending copies of correspondence to the customer · Managing customer accounts to ensure issues are resolved · Provide Reception cover when appropriate. · Update credit files with details obtained from credit reference agencies. · General administration duties. · Any other duties commensurate with the post.

Skills & Experience

· Excellent letter writing skills. · Excellent spelling, punctuation and grammar. · Strong attention to detail. · Excellent customer service skills. · Strong verbal communication skills. · Excellent organisational skills. · Lateral thinker with ability to use own initiative. · Logical thought process. · Professional approach. · Demonstrates a positive attitude to work and a good work ethic. · Flexible approach

This is a great opportunity to join an expanding team with a starting salary of £12,501 increasing after 3 months with great potential to increase further along with excellent benefits.

Apply today or for more information contact Neil Blackman on 0113 3088025 or neil.blackman@search.co.uk

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