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• Leeds
• Posted 25th Nov 2009
• 
• Posted by: CLD Recruitment
• Salary: £24,000 to £25,000
• Job Type: Permanent
• Address: Aspect Court,
  47 Park Square East
  Leeds
  LS1 2NL
  
• Contact: 0113 3944112
• Reference: LB4125
• This job has been viewed 168 times since it was posted.

Job Description

This leading organisation based in the centre of Leeds is seeking an experienced database coordinator to join its marketing team, you will be responsible for continually assessing and improving current practices and processes as well as selling in the benefits of InterAction, and all the other Marketing IT systems, and encouraging usage across the EMEA & Asia business.

Duties will include:

User support including answering queries, sorting out errors, etc. Good knowledge of all the Marketing IT systems and databases. Training users. Carrying out complex searches and suggesting ways of carrying out work. Working alongside other departments to identify specific needs and the best way to achieve aims using InterAction. Using the E-broadcast software (ReAction Server), to create templates for users, and create response web pages, utilising HTML. Working closely with the Database Assistant, and supervising their tasks. Managing and implanting projects that improve the systems usage, quality, or processes. Making sure that the Events & Mailing protocol is followed and enforcing the Data Protection Act, and that all processes are followed, and all necessary contact permissions are captured and maintained. Working closely with the IT Learning team to ensure all training materials are up to date and relevant. Liaising closely with ITS, regarding Marketing's systems, and any changes, issues, developments, and keeping all users informed of such changes.

Skills

Graduate, preferable numerical. Analytical, logical nature. 2 to 3 years experience in a database environment. Good communication skills - happy to present to teams or a one-to-one basis, and persuade users to utilise the tools that they have. Confident and personable manner. Very good interpersonal skills - good at dealing with users on the phone and offering support, comfortable in training users, can gain customers trust, and sell in ideas. Self starter - can motivate themselves. Has plenty of initiative - they are happy to investigate problems, or work on a project with a minimum of guidance. Likes to challenge the status quo - permanently seeks improvement. InterAction experience and HTML knowledge are an advantage.