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Office/Course Manager

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  • Posted By: Manpower Leeds Recruitment
  • Address:
    • 12 Infirmary St
    • Leeds
    • LS1 2TP
  • Date Posted: 2nd Jul 2009
  • Salary: £23000.0 - £28000.0 per annum
  • Location: Leeds
  • Reference Code: 337973
  • Views Since Posting: 148
  • Full Description:


The successful candidate will be responsible for the day to day running of the Course Programme including course bookings and receiving customers.

They will also be:
- Expected to support the sales and marketing programme.
- Ensuring that course information and prospectus are sent out promptly.
- Selling and booking courses on-line, by telephone and keeping correct records and maintaining the booking system in good order.
- Selling merchandise via the Shop, maintaining stock control of merchandise, re ordering stock and managing on-line purchases.
- Arranging and booking advertising space, organizing special offers and selling late availability spaces.
- Welcoming customers, to ensure that they are well looked after throughout the day including provision of refreshments.
- Working with the team on marketing, promotion and selling of the courses.
- Assisting with and, when appropriate, leading on the organization of course open days and PR events.
- Liaising with press/media enquiries.

The successful candidate will:
- Possess excellent administrative skills including accurate word processing, databasing and reception duties.
- Demonstrate initiative, flexibility and professionalism in their work including meticulous attention to detail and maintenance of quality thresholds in all aspects of the IT work.
- Be IT literate and possess audio visual knowledge (or be willing to be trained) to photograph, to operate audio visual equipment, record and document selected work, to prepare PowerPoint presentations.
- Be punctual, flexible, enthusiastic and outgoing and able to work as part of a team, possess stamina, be good humoured, ultra-reliable and flexible.
- Have excellent interpersonal skills and confidence to speak in public to a range of people including the general public, teachers, business and health professionals and managers.
- Be scrupulously clean, smart and well-groomed at all times.
- Be able to prioritize workloads and work independently when necessary.

Personal qualities are important and we require a very smart, professional, confident, outgoing, friendly, flexible, adaptable and enthusiastic team member with a good sense of humour and who pays great attention to detail.

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