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Senior Retention Advisor
This job has expired, and cannot be applied for.
- Posted By: Search Insurance & Financial Services
- Address:
- Contact: 0113 308 8000
- Date Posted: 7th Oct 2008
- Salary: £16,000
- Location: Wakefield (WF1 3NT)
- Reference Code:
- Views Since Posting: 20
- Full Description:
A rare opportunity has arisen within a Multi-National Broker based in Wakefield requires a Senior Retention advisor for their Call Centre operation, as this position is usually filled internally.
You will be a in a pivotal position between the Retention Advisors and Team Leader. You will be first point of contact for any technical or complaint queries, also you will manage team in the absence of the Team Leader so strong interpersonal skills are required.
You must be confident to communicate at all levels, have a previous experience within a Personal Lines Broker/Insurer with confidence to make a decision and keep cool under pressure. You also must have a first class complaints handling ability as customer focus is a priority within the company.
In return, you will be working for a development focused firm that is willing and able to invest in people, full development programs are in place with a chance for you to study for your Professional Qualifications with full support and rewards.
This role comes with a competitive salary and an additional team performance bonus. Should you be interested in this opportunity please call Allan Parker on 0113 308 8042 for further details.
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